Staff Vacancies

Contract type: Permanent
Salary: £30,000 to £32,000 p.a. dependent on experience
Location: London, Hybrid
Hours: Full Time
Reports to: Head of Academic and Quality Administration
Other key relationships: Programme Managers, Head of Academic Delivery and Development, Partner Institution Colleagues, and the Academic Planning Manager.
Date Posted: 19 June 2026

Position Details:

About Us

David Game Higher Education (DGHE) is an independent higher education college in central London offering Bachelor’s degrees (Levels 4–6), Foundation courses, Top-Up programmes, and Higher National Certificates and Diplomas (HNCs/HNDs, Levels 4–5). The college specialises in Business Management, Public Services, Criminology and Criminal Justice, and Digital and Creative Technologies but with a growing interest in further development.

Information about the Role

The Programme Administrator (Partnership Programmes) provides specialised administrative management for the College’s collaborative programmes provision. This role ensures that all academic cycles, student records, and assessment processes for partner-led programmes are executed in strict accordance with the specific regulations of the awarding bodies. The post holder acts as the operational lead for these programmes, ensuring a seamless student experience from registration to graduation. 

CORE RESPONSIBILITIES

1. Partnership Coordination & Compliance
   • Ensure all administrative activities for partnership programmes comply with the specific academic regulations and quality standards of the awarding institution.
   • Act as the primary administrative point of contact for partner institutions, facilitating the exchange of data, student records, and moderation documentation.
   • Assist the Programme Managers and Head of Academic and Quality Administration in preparing for external partnership reviews by collating relevant data and ensuring all files meet the partner’s audit standards.
   • Provide comprehensive administrative oversight for Partner programmes, including managing student enquiries, induction materials, and course-specific documentation.
   • Manage the end-to-end administrative journey for students on these programmes, ensuring accurate registration with the respective awarding bodies and timely progression tracking.
   • Assist Programme Managers with preparations for Student inductions on Partnership Programmes
2. Assessment & Results Management
   • Maintain and update student academic profiles accurately on Quercus and partner-specific portals.
   • Coordinate the preparation for Assessment and Award Boards for partnership programmes, ensuring all internal verification and results are logged in time for ratification.
   • Manage the process of making claims for results and certificates with awarding bodies once results are confirmed.
3. Data & Systems Management
   • Complete the Course Date Schedules (CDS) for BNU programmes and ensure that assessments comply with these records.  
   • Ensure that enrolment records and assessment data for partnership students are updated and distributed appropriately to relevant stakeholders. 
   • Manage the VLE sections for partnership courses, ensuring that module setup, submission links and assessment briefs are published when required. 
   • To actively comply with the policies and practices of the College, awarding bodies and Partner institutes as it relates to the online learning environment. 
   • Assist the Head of Academic and Quality Administration in generating student performance reports specifically for partnership annual reviews and Senior Management reports. 

GENERAL

This is a hybrid position and the post holder will be expected to work at least 3 days in office and occasional Saturdays during the start of each Semester.  The above duties are subject to change at the discretion of the College and shall include other reasonable responsibilities within the scope of the role, as the College may from time-to-time assign. 

PERSON SPECIFICATION 

Essential:
To succeed in this role, the post holder must be able to apply a methodical approach to deliver high quality work, paying high attention to detail and accuracy, and is patient in completing repetitive data-handling tasks. 

Problem solving and being highly organised are also essential skills required for this role, as well as being able to multi-task various strands of work, and prioritising these based on organisational needs. 

Qualifications & Experience 

• Bachelor’s degree or equivalent qualification. 
• Proven experience in an education/training environment, ideally within partnership or degree-level administration. 

Knowledge and Skills 

• Partnership Literacy: Familiarity with the specific assessment and registration requirements of UK University partners. 
• Technical Proficiency: Proficient user of MS Office applications and familiar with Moodle, Quercus, and other job-specific software. 
• Communication: Exceptional written and verbal communication skills, with the ability to build successful relationships across different institutional cultures. 

Attributes

• High attention to detail, 
• Highly organised and methodical, 
• Enthusiastic, hard-working self-starter with a commitment to satisfying customers, solving problems and exceeding expectations,
• Behaviours and communication approaches that build successful relationships within teams and across teams, 
• Capacities with new technologies which improve service levels and efficiency, 
• Able to work well under pressure, 
• The ability to work to tight deadlines, changing priorities, on own initiative and to take responsibility for decisions and outcomes. 

Benefits and wellbeing 

Working at David Game Higher Education 

Community, Support, Facilities and Resources for staff 

DGHE is a leading independent higher education institution committed to academic excellence located in the heart of the City of London. We are strongly committed to equality, diversity and inclusion and dedicated to attracting and retaining the best possible staff. Our staff enjoy a range of benefits and facilities, aimed at fostering a sense of community, enjoyment and fulfilment while working with us. 

Core benefits/services/facilities on offer: 

• Generous annual leave of 25 days plus college closure days plus public holidays 
• Contributory pension scheme 
• Salary sacrifice cycle to work scheme 
• Interest-free travel season ticket loan 
• Free eye tests and contribution to cost of frames 
• A range of staff training and development activities 
• Other benefits as listed below.

Health and Wellbeing:

• Employee Assistance Programme via ‘HealthAware’ (EAP): available 24/7, 365 days a year for staff (and their immediate dependents) supporting general wellbeing and mental health. Free Financial, Legal, Medical advice and other family/work matters are available via the Helpline for staff and their dependents – including CBT counselling 
• Wisdom: wellbeing and wellness App (free via EAP) 
• TogetherAll: a 24/7, 365, anonymous peer-to-peer site supporting mental health, available to all staff using their DGHE email address 
• Access to Work(AtW): support if you have a disability or health condition. You can speak with the staff adviser confidentially if you need advice/support in applying for the AtW, or want to know more about it. 
• Learning Differences/SpLD (dyslexia/dyspraxia/ADD/ADHD): Staff are offered free, confidential screening for learning differences with follow-up advice and guidance on next steps. This includes screening for Visual Stressand guidance about using AtW to obtain support 
• Canteen and staff coffee rooms on-site 
• Gym on-site 
• Quiet Room 
• Regular free staff socials 
• Fabulous location in the heart of the City and historical Roman London, Tower of London and The Gherkin just a 5 minute-walk 
• Easy commuting: Liverpool St, Fenchurch St, Moorgate train stations less than 10 mins walk, Aldgate underground half a minute walk, Aldgate East and Tower Hill underground 10 mins walk, as is Tower Gateway DLR, and the area has many excellent bus services within 2 minute-walk. 

Financial Benefits: 

• Ride2Work SchemeDGHE works in partnership with https://www.bike2workscheme.co.uk/ offering the Government approved ‘Ride2Work Scheme’. The scheme recognises that commuting to work by bicycle will save you money in addition to helping you become healthier and happier 
• Interest-free travel season ticket loan 
• TOTUM cards (formerly NUS Extra): staff are eligible to apply for this using their DGHE email address – access to many discounts, including 10% shopping at Co-op 
• Eligibility for Costco membership 
• Apples Product Discount: Anybody who works in the education sector qualifies for a discount on Apple computers. It’s not just limited to students, teachers and lecturers, but also covers all other staff members. Offers appear on a regular basis. 

Development and Training: 

• CPD opportunities (Continuing Professional Development): support for relevant training and conferences, including financial and mentoring support for Academic staff applying for Advance HE (Higher Education Academy) Fellowships 
• DGHE Partner Institutions: academic staff teaching on courses with our partner institutions (University of Gloucestershire and Buckingham New University) are able to access their own in-house training programmes free 
• E-Learning resources, free on the VLE (Virtual Learning Environment) around wellbeing and other topics of interest common in higher education environments 

Apply 

To apply please send a covering letter and CV to jobs@dghe.ac.uk 

Contract type: Permanent
Salary: Competitive, dependent on experience and qualifications
Institution: University Centre David Game (UCDG) / David Game Higher Education (DGHE)
Location: 32 to 35 Jewry Street, London EC3N 2ET
Hybrid working: Office based with remote working available averaging up to one day per week
Hours: Full Time
Reports to: Admissions and Recruitment Manager
Key relationships: PHead of Student Recruitment and Admissions, Senior International Admissions and Recruitment Officer, Marketing and Communications team, Registry and Compliance, academic teams, external agents and university partners
Date Posted: 15 July 2026

Position Details:

About Us

University Centre David Game (UCDG) is the higher education provision of David Game College, established in 1974. The College is OfS registered and ISI inspected and reviewed by the Quality Assurance Agency (QAA), with a longstanding reputation for academic quality and student support. UCDG delivers a growing portfolio of undergraduate and postgraduate programmes from its central London campus.
As the provision expands its course portfolio and student body, we are seeking an organised, commercially minded and compliance focused Admissions and Recruitment Officer to join the Student Recruitment and Admissions team. The role supports the full applicant lifecycle, from initial enquiry through to enrolment, with a strong emphasis on conversion, data integrity and UKVI compliance.

About you

You will be a motivated and detail oriented individual with a genuine interest in higher education recruitment and admissions. You will be comfortable working with prospective students, academic colleagues, agents and university partners, and able to balance a customer focused approach with the discipline required for a regulated admissions environment.
You will be confident managing multiple priorities under pressure, working both independently and as part of a team, and learning new digital systems quickly. Experience of CRM platforms, structured admissions processes and international student compliance is advantageous. Recent graduates with strong organisational ability and commercial acumen are also encouraged to apply.

Main duties and responsibilities:

Admissions and applicant management

• Process applications accurately and within agreed service standards, from enquiry through to offer, acceptance and enrolment.
• Assess qualifications, English language evidence and supporting documents against published entry criteria and policy.
• Verify the integrity and authenticity of submitted documents, ensuring translations are held separately from original documents and escalating any concerns.
• Maintain timely, professional communication with applicants throughout the admissions cycle to maximise offer to enrolment conversion.
• Support post offer activity to keep pre-registered applicants on track to enrol.

Recruitment and conversion

• Follow up on leads and support prospective students throughout the application journey.
• Represent UCDG at recruitment events, open days, fairs and information sessions, both in person and online.
• Work with the Marketing and Communications team to support campaigns, content and applicant facing communications.
• Provide rapid, high quality responses to enquiries, recognising the importance of response time to conversion in competitive markets.

Agent and partner support

• Support the onboarding, monitoring and day to day management of domestic and international recruitment agents.
• Provide guidance to recruitment agents in a timely manner via messaging platforms and email.
• Help communicate written expectations, conduct standards and consequences to agents, including the prohibition on document alteration.
• Support adherence to the agent governance framework, including the issuing and tracking of written warnings prior to any termination.

Data, systems and reporting

• Maintain accurate applicant records within the CRM and the Admissions Hub, ensuring strong data integrity and governance.
• Assist with HESA data input relating to the admissions department.
• Support the ongoing development of digital admissions systems, contributing to process improvement and automation.
• Apply data protection and information security good practice in all handling of applicant and agent data.

Compliance and risk

• Support UKVI compliance across the admissions process, including accurate record keeping relevant to sponsorship and the Basic Compliance Assessment regime.
• Contribute to risk registers, structured onboarding and audit ready record keeping.
• Escalate compliance concerns promptly and apply admissions policy consistently and fairly.
• Participate in team meetings and training to maintain current knowledge of recruitment, admissions and compliance requirements.

Person specification:

Essential

• Bachelor’s degree, or equivalent relevant experience.
• Strong written and verbal communication, interpersonal and customer service skills.
• Excellent organisational and time management skills, with acute attention to detail.
• Ability to work independently and as part of a team, and to perform well under pressure.
• Proficient user of MS Office, able to learn new digital applications quickly, including CRM and management information systems.
• Commercial acumen and a focus on conversion and outcomes.
• Understanding of the importance of data integrity, confidentiality and compliance.

Desirable

• Knowledge and understanding of using AI systems.
• Knowledge of higher education recruitment and admissions processes.
• Understanding of UKVI compliance and international student sponsorship requirements.
• Experience of agent management or international student recruitment.
• Familiarity with CRM platforms and structured admissions or data governance systems.

How to apply

To apply, please send a covering letter and CV to jobs@dghe.ac.uk.

University Centre David Game is committed to safeguarding, equality of opportunity and the promotion of an inclusive working and learning environment.